Privacy Policy for Swopi
Effective Date: 24 May 2025
1. Introduction
Welcome to Swopi ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Swopi mobile application ("App").
2. Information We Collect
2.1 Information You Provide to Us
When you use Swopi, we collect the following information that you voluntarily provide:
- Account Information: Your name, email address, phone number, and instructor number
- Test Slot Information: Details about driving test slots you add to the system, including dates, times, and test centres
- Communications: Information you share when messaging other instructors via the App
2.2 Information Collected Automatically
When you use our App, we may automatically collect:
- Usage Data: Information about how you interact with our App
- Device Information: Details about your mobile device, including device type, operating system, and unique device identifiers
- Logs and Analytics: Error reports and performance data to help us improve the App
3. How We Use Your Information
We use your personal information for the following purposes:
- To create and maintain your Swopi account
- To provide our core service of enabling test slot exchanges between driving instructors
- To connect you with other instructors when a mutual exchange is agreed upon
- To send notifications about swop requests, acceptances, or rejections
- To improve and optimise our App functionality
- To ensure the security of our App and prevent fraud
- To respond to your enquiries and provide customer support
4. Data Sharing and Third Parties
4.1 Sharing with Other Users
- Your profile information (name and phone number) is shared only with another instructor when a swop is mutually agreed.
- Test slot details are visible to other Swopi users to facilitate exchanges.
4.2 Service Providers
We may share your information with third-party service providers who help us deliver our services, including:
- Cloud hosting providers to store your data
- Analytics providers to help us improve the App
- Notification services to deliver alerts about swop activity
All service providers are contractually obligated to use your data only for providing services to us and in compliance with this Privacy Policy.
4.3 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or a governmental request.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, or damage. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is entirely secure.
6. Your Rights
Under UK and EU data protection laws, you have the following rights:
- Right to Access: Request a copy of your data we hold
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request that we suspend processing your data
- Right to Data Portability: Request transfer of your data to you or a third party
- Right to Object: Object to the processing of your data
To exercise any of these rights, please contact us using the details in the "Contact Us" section.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.
8. Children's Privacy
The Swopi App is intended solely for use by driving instructors and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be available on our website. We encourage you to review this Privacy Policy regularly to stay informed of any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@swopi.app
11. Complaints
If you have concerns about our handling of your personal data, you have the right to make a complaint to the
Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:
Website: www.ico.org.uk